Returns & Exchanges
Due to the perishable nature of our energy drinks and wellness beverages, we offer a 30-day satisfaction guarantee on all Kill Cliff orders. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Return Process
- 1.Contact Support
Email our customer service team with your order number and a brief explanation of the issue to receive a Return Authorization.
- 2.Pack Your Items
Ensure the products are securely packed in their original shipping box or a similar sturdy container to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund
Once your return is received and inspected at our warehouse, we will process your refund or ship out your replacement items within 5-7 business days.
